Shipping & Delivery

At Sleek Sartor, we are proud to connect discerning clients in select regions with our curated collection of luxury goods. For our launch, we are offering international shipping to the following countries ONLY. In future we hope to grow the number of shipping destinations we offer.

Australia, USA, United Kingdom, New Zealand, Canada, China, Indonesia, Singapore, Hong Kong, and India.

Our shipping services are designed to ensure a seamless and sophisticated experience from order to delivery.

• Delivery within 5–10 business days
  
• Free delivery on all orders over $400 USD
  

Please note that delivery times may vary depending on your location and the customs procedures of your country. We appreciate your understanding and encourage you to reach out to our support team should you require any assistance.

At Sleek Sartor, we appreciate the excitement of waiting for your luxury purchase. Here’s what you can expect during the process:

• Typically, we process orders within 1-2 business days. This timeframe allows us to ensure that your luxury items are prepared with the utmost care before they are shipped.
• Once your order has been processed, you will receive a confirmation email to keep you informed about the status of your purchase.
• You will receive an email containing your tracking number as soon as your item has been shipped, allowing you to monitor its journey to you.
• Our support team is always on hand to assist you with any updates regarding your order status, ensuring you have the information you need whenever you need it.

When it comes to international orders, please keep the following points in mind:

• Please note that the product price and shipping cost, includes the import duties, taxes, or customs fees associated with your order.

Ensuring your peace of mind is our top priority. We take every measure to guarantee that all shipments are handled with care and attention.

• All shipments are completely insured for their full value, and this comes at no extra cost to you.
• All shipments are dispatched using secure, tracked services, and a signature will be required upon delivery to ensure safe receipt.
• Your purchase is carefully packaged to maintain privacy and security, ensuring that the contents remain confidential.

At Sleek Sartor, we are dedicated to minimising our environmental footprint. Our commitment to sustainability in shipping encompasses a range of initiatives, including:

• We utilise sustainable packaging materials that are environmentally friendly, ensuring that your purchase is both secure and responsible.
• Carbon-neutral shipping options are available upon request, allowing you to choose a more environmentally friendly delivery method.
• We focus on enhancing delivery routes to minimise emissions and promote a greener logistics process.

Recognising that our clients have distinct requirements, our concierge team is readily available to handle special requests, which may include:

• Customised delivery instructions can be provided to ensure your package arrives exactly as you need it.
• Custom gift wrapping and personalised messages are available to add a special touch to your presents, making them even more memorable for your loved ones.
• Sensitive items are packaged discreetly to ensure privacy and protect the nature of the contents during delivery.

If you have any inquiries about shipping and delivery or wish to arrange something special, feel free to reach out to our dedicated support team:

• Email: help@sleeksartor.com
• Live Chat: Available on our website during business hours.

At Sleek Sartor, we strive to offer an exceptional luxury experience from the moment you select your items until they are delivered to your doorstep. Our shipping and delivery services are meticulously crafted to not only meet but surpass your expectations, ensuring that your valuable acquisitions arrive in impeccable condition, ready for you to enjoy.